JAWID ELYACY | USER EXPERIENCE DESIGN
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Request for Information (RFI)

Platform: Desktop, mobile (Responsive)
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The Request for Information feature for Wells Fargo's CEO application allowed business customers to verify their corporate information periodically on a digital platform.
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My Role

My role was a visual designer for this project with the task of developing conceptual mockups and final designs for RFI, which consisted of  multiple areas related to company's structure and ownership.

The Challenge

The challenge was how to get users to adopt a digital process for verifying and editing corporate relationship information such as legal entities, the markets served by their companies, and beneficial ownership structure.  At the time, the process of verifying or changing relationship information was done manually by working with a relationship manager and having to review and sign hundreds of documents.  

User engagement and understanding of such complex information in a digital product was a critical aspect of this effort.

Research:  Personas and Scenario

We developed personas and scenario based on types of individuals who would be typical users for Wells Fargo's CEO applications.
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Final Designs

The personas helped to inform the designs.  I collaborated with a user researcher, design manager, interaction designer and producer to develop designs for RFI.  I applied components from the Pioneer design system to develop the final mockups. 
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  • Home
  • UX/Visual Design
    • Request for Information
    • Mobile Check Deposit
    • Fast Track
    • Mobile onboarding App Design Concepts
    • Customer Profile Engagement
    • Erica AI Assistant
    • Mobile Wallet
    • Single Service Card Experience
    • SmartDrive
    • SEPTA Designs
    • Smart Services User Experience
    • Pet Adoption
  • Contact Me
  • About Me