I'm a user experience designer with 10+ years of experience developing wireframes, mockups, prototypes and utilizing research to inform design decisions. I've been designing for mobile, web, tablet and responsive designs for the past few years. To learn more about my UX design background, please visit my portfolio or to get more details about my experience, visit my LinkedIn page.
PIT InspectionDeloitte Studios
Platform: Android mobile At Deloitte Studios, I worked on a project for Kroger and designed the experience for an associate-facing application that allowed for inspection of personal industrial trucks (PIT). I used the Kroger design systems to build the application's designs. My efforts enabled store associates to perform disparate actions from a central hub and provided a contextual process for performing the inspections and accessing reports of prior inspections
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Task ManagerDeloitte Studios
Platform: Android mobile At Deloitte Studios, I designed the experience for Task Manager, an internal store operations application, that allowed store leadership to manage labor, deliveries, tasks and store operations using a mobile application. This purpose-built application was meant to enhance associate productivity. I used the Deloitte (DOT) design systems to build the application's mockups. I developed an interactive prototype allowing its users to view dashboard providing to do tasks and metrics regarding internal store operations as well as manage labor shift schedules, truck deliveries and tasks. This project was featured in Progressive Grocer. Read More
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ECHO Refunds ToolAlbertsons
Platforms: Desktop (Responsive) The ECHO Refunds tool was a customer support application, which enabled CSR agents to provide refunds to customers, review past reports and determine fraudulent customer activities.
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Request for Information/Periodic ReviewWells Fargo
Platforms: Enterprise - Desktop/mobile At Wells Fargo, I designed the digital experience for streamlining business customers' verification of their corporate information needs. I used the Wells Fargo design systems to build the application's designs. This was shown to save considerable time, eliminate paperwork and manual signatures through the use of e-signatures.
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Fast TrackBank of America
Platforms: iOS/Android/iPad apps At Bank of America, I wireframes the structure and flows for Fast Track feature in which users can order cashier's checks, foreign currency and change order.
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Customer Profile EngagementBank of America
Platforms: iOS/Android/iPad apps At Bank of America, I led the design efforts to develop an end-to-end experience for updating user profiles and responding to urgent alerts.
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EricaBank of America
Platforms: Mobile Application At Bank of America, I worked on the Erica AI, an artificial intelligent application that was coupled with the consumer mobile app. Erica provided machine learning capabilities by allowing user to speak directly with Erica for many mobile banking needs.
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SEPTA ApplicationBank of America
Platform: Desktop/Enterprise At Bank of America, I designed the flows and mockups of a SEPTA internal desktop application. This application was a dashboard style application that provided mini dashboards by which users can view critical indicators such as unit testing, code coverage and functional testing. It provided active modules view, trends and the ability to drill down to data grids of specific active modules.
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Google Design Exercise - Pet Adoption
Google
Platform: Android During the Google interview process; I passed the technical interview phase and was asked to complete a design exercise. I decided to create a pet adoption experience in a mobile channel. The challenge was to create a real-world product and provide the rationale behind each step of the design process.
The steps included analyzing the gaps in the pet adoption market to researching people's expectations and challenges with competitor products to designing high-fidelity mockups using existing patterns. |
Single Service Card Experience
Bank of America
Platforms: iOS, Android, iPad, Windows handset & tablet The Single Service Card experience was borne out of the need to provide banking features that are in context to what kinds of tasks users perform on the online banking channel. In essence, we strived to understand what primary tasks were important to users and what they would typically do thru online banking.
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Mobile WalletBank of America
Platforms: Android app I created designs for a standalone payment application by working with dev managers, business owners and other designers. This was an Android application that utilized proximity payments technology to enable for faster and more secure transactions with merchants and online stores.
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